Refund Policy

Thank you for shopping at Euphora Essentials! We value your satisfaction and want to make sure you have a seamless shopping experience. Please review our refund policy below.

30-Day Return Policy We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility Criteria To be eligible for a return, your item must meet the following criteria:

  • It must be in the same condition that you received it.
  • It should be unworn or unused.
  • All tags must be attached.
  • It must be in its original packaging.
  • You must provide the receipt or proof of purchase.

Initiating a Return To initiate a return, please contact us at euphoraessentials@gmail.com. If your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that we will not accept items sent back to us without prior authorization.

Contact Us If you have any questions or concerns about the return process, please feel free to contact us at euphoraessentials@gmail.com.

Damages and Issues Please carefully inspect your order upon reception. If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and work to make it right.

Exceptions / Non-Returnable Items Certain types of items cannot be returned, including:

  • Perishable goods (e.g., food, flowers, plants)
  • Custom products (e.g., special orders or personalized items)
  • Personal care goods (e.g., beauty products)
  • Hazardous materials, flammable liquids, or gases

If you have questions or concerns about the return eligibility of a specific item, please reach out to us.

Sale Items and Gift Cards Unfortunately, we cannot accept returns for sale items or gift cards. All sales of these items are final.

Exchanges If you wish to exchange an item, the quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we have received and inspected your return. We will inform you whether the refund has been approved or not. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.

If you have any further questions or require assistance, please do not hesitate to contact us at euphoraessentials@gmail.com.

Please note that this policy is subject to change. We recommend reviewing our refund policy periodically for any updates.